FAQ

How long will it take to make my order?

Processing times of our handmade hair tie favors vary with each order.

This refers to the time BEFORE your order is made:

CUSTOM ORDERS | 5-10 business days processing time

NON-CUSTOM ORDERS | 1-6 business days processing time

HAIR TIE SETS | 1-6 business days processing time

DRINK COOLERS | 1-3 business days processing time

TATTOOS | 1-3 business days processing time

How long does shipping take?

After we process your order delivery will take an additional:

STANDARD SHIPPING | Approx 2-7 Business Days

PRIORITY MAIL | Approx 2-4 Business Days

EXPRESS MAIL | 1-2 Business Days

INTERNATIONAL SHIPPING | Approx 1-2 Weeks
(Rarely, customs can increase this time to 4-6 weeks)

Can you process my order faster?

Same/next day shipping is available by request! Free free to Contact us after checkout if you need to request rush processing. I HIGHLY recommend purchasing priority mail shipping if you have an event in the near future, in addition to being quicker the tracking and delivery times are much more reliable. Non-rush orders will ship on a first come first serve basis with our current processing time as a guide.

IMPORTANT | Leaving your event date does not guarantee delivery by that date, you are responsible for choosing the appropriate shipping method to have your order arrive AT LEAST 1-2 days prior. Confirming to upgrade shipping methods will increase processing time.

Do you offer discount codes?

CURRENT DISCOUNTS | Hey girl, here are the current discount codes. You deserve it. DISCOUNTS CANNOT BE APPLIED TO WHOLESALE, BULK OR PROMOTIONAL ITEMS OF ANY KIND.

♥ FREE DOMESTIC SHIPPING on orders of $100+ with code 100FREESHIP16
♥ $5 OFF ANY ORDER OVER $100 with code 5OFF10016

HAIR TIE FAVORS
♥ 10% off $20 or more | use code TENOFF20
♥ 20% off $50 or more | use code TWENTYOFF50

What size headband do I need?

SIZE CHART |
Newborn 13" 0-3 month
Infant Small 14" 3-6 month
Infant Large 15" 6-12 month
Toddler 16" 12-24 month
Child Small 17" 3-6 years
Child Large 18" 7-12 years
Adult Small 19" Teen- Adult
Adult Large 20" Looser Fit + Adult Crowns

Crowns | The velvet we use for our crowns has slightly less give, if you are torn on sizes go up!

Adults | The small will fit most teens and adults, our adult sizes run looser than most because we feel that headbands are more comfortable and stay in place best when they aren't overly tight. If you like a looser fit or are purchasing a crown go for the large. If you know you like a tight fit or measure small, you may want the smaller 18" size.

How do I measure for a headband or crown?

Using a tape measure, measure exactly where you want the headband to lie around your head. Choose the size below, or about 1" smaller than your head measurement. Our elastics are very stretchy and will grow with your child! Crowns have a little less give so don't be afraid to size up if you are torn between two sizes!

Ex: Baby's head measures 14.75" | Choose the Infant Small 14"

Ex: Adult Measures 22" | Choose the Adult Large 20"

If you are unsure or think you need a half size just leave the child's age and/or head measurement in the note section during checkout for us!

WHOLESALE ORDERS

There is a $75 minimum order requirement for all wholesale orders (before tax + shipping costs).

Unhappy with your order?

I gladly accept exchanges. Just contact us within: 7 days of delivery
Ship items back to me within: 14 days of delivery
We don't accept returns or cancellations but please contact me if you have any problems with your order.
Because of the nature of these items, The following items can't be returned or exchanged unless they arrive damaged or defective.
  • Custom or personalized orders
  • Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.